Congratulations on the wedding! I can’t think of a better testament for Tiffin than the one you offer. Thanks.

Thanks for the review on Tiffin. I am the delivery guy of whom you spoke in your Podcast and online review. We all enjoyed a good laugh at the restaurant including me

Tiffin delivers to Fishtown, Northern Liberties, Art Museum, Olde city, Center City, Queens Village, Italian Market and West Philadelphia (University City). Although we have Tom Tom’s to guide us, it doesn’t always give the best way to deliver orders that take us delivery guys to two or more sections in the city per delivery run. We’ve had some issues getting the orders to their destinations within the hour of the customer calling in to place their orders. Unfortunately, you saw me trying to correct the problem with two of our new trainees with my usual animated style.

The GPS units don’t help you find the quickest route or even where in areas such as Center City and University City. It’s been my job to find the best way to avoid parking tickets delivering Tiffin. Often the loading docks of the large buildings in Center City have a specific approach that is need to actually find the entrance. These have been one of the biggest issues delivering to some areas and it can become costly.

Luckily, these problems have lessened since I have been recording the delivery information for all the drivers to use but at times it is difficult to communicate. Our Mongolian driver, Gabby (I call him Genghis), actually speaks 7 languages, however, his 8th is English and we are working on that with him. At times, it requires me to physically show the drivers where and how to go in order to best serve our customers but also to avoid the wrath of the Parking Authority. We have been successful in this and our customers are quite happy about the delivery service.

I found that Tiffin is an event for people. Our customers want to speak to us about the food and how much they are glad we deliver to their area. Our professional dress sets us apart from the normal food delivery. The professional dress was my idea since Munish Narula, the owner of Tiffin, wanted us to look better than pizza delivery guys. All of our drivers are now required to wear a shirt and tie. This not only makes us look better, but the tips have become very good.

The staff at Tiffin is very colorful and I am not the only character there. I sure hope I wasn’t disruptive to your meal. The food should have been the highlight of your visit to the restaurant and not me. Tiffin is a great place to work and the best PT job I have ever had. I took the job before Christmas for extra money but the people and the food has kept me working there. The place is small and there isn’t much room for the driving staff in the dining room. We have space in the rear of the store and we have been waiting for the good weather to move the drivers back there. Everything is still very much a work in progress.

I hope you do come back to Tiffin or place an order for delivery. I suggest the M-F Tiffin.com menu for lunch and dinner. There is a new menu everyday. The executive Chef Raju and Munish try to come up with a unique menu of items that aren’t normally offered on the TiffinStore.com menu (the regular delivery menu). Meals start as low as $7.50 plus tax per person. Orders must be placed by 10am for Lunch and 2pm for dinner. Perhaps, this Tiffinwalla will deliver your food too you :), but you are welcome at anytime at the restaurant and we look forward to seeing you again. You have been Tiffin’s best review yet and we are all happy about that.

Thanks,

Jim Davis
Tiffinwalla #1

http://www.uwishunu.com/2007/03/02/finally-indian-food-where-you-want-it-at-home/

Welcome to the Philly blog world, guys (and gal)!